Integrations

Osaka
Send operational alerts and escalations to your on-call tooling.
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What Osaka does
Osaka sends operational alerts and escalations into your on-call tooling, so an overdue safety action or a failed job is handled by whoever is actually on duty.
What moves between the systems
Alerts: raised against the correct service and priority.
Acknowledgements: written back to the sme+ record.
Resolution notes: retained as part of the incident history.
Setting it up
Connect Osaka with an integration key.
Map sme+ event severities to your paging policies.
Test with a low-priority alert before going live.
Connections are configured by our team as part of onboarding. If you want to see it running against your own setup, book a demo and we will walk through it.