What Osaka does

Osaka sends operational alerts and escalations into your on-call tooling, so an overdue safety action or a failed job is handled by whoever is actually on duty.

What moves between the systems
  • Alerts: raised against the correct service and priority.

  • Acknowledgements: written back to the sme+ record.

  • Resolution notes: retained as part of the incident history.

Setting it up
  1. Connect Osaka with an integration key.

  2. Map sme+ event severities to your paging policies.

  3. Test with a low-priority alert before going live.

Connections are configured by our team as part of onboarding. If you want to see it running against your own setup, book a demo and we will walk through it.